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CUSTOMER SURVEY

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us


  • -Lester B.

    On a trip from Orange County to San Jose area, my engine spit out a spark plug. After a Google search for auto repair, I called and Adam the service writer, knew what needed to be done. He checked his stock, and said he can compete the repair this afternoon. They promptly repaired the spark plug hole, replaced defective parts and I was on my way in a couple of hours. Courteous and honest service.


  • -Julia H.

    Really nice people, clean and very nice lobby, knowledgeable, and they service CNG vehicles.


  • -Maria M.

    I have been going to them for a few years. They always go the extra mile. Friendly and courteous and always stand behind their work.


  • -Kenneth L.

    Very good first time experience with Mekaniks. They are polite, professional and honest with a reasonable price.


  • -Beth B.

    This is my first time to write a review, the guys here(Mario, Adam, Christian just to name a few) are the most helpful and honest, reliable shop to do business with. We live in Ojai and bring our Volvo XC90 here over any mechanic shop. We've had many problems with this car since purchase and they have resolved every problem we've had. Beyond never being annoyed to my many phone calls they have the BEST customer service, prompt repairs, they really look out for you. My car broke down with my 3 year old in the car in an intersection in topanga my tow insurance was going to take 2 hours and Mario sent 2 tow trucks to come take me to safety within 45 minutes! This is one of the many reasons we will never take out cars to anybody but them. Truly exceptional care for the people and cars they repair! I would give them 1000 stars if I could!!


  • -Phillip A.

    I'm very picky with auto repair places since I almost always have bad experiences. This was one of the best experiences I've had ever. Fast, professional, friendly, I will be going here from now on!


  • -Annie H.

    These people are intelligent and helpful. Clean shop. Fair prices. I am happy with services they have provided.


  • -F.F.

    Strongly recommended. If you want a shop that's honest and doesn't just want to take money from you, mekanik plus is the place. I went in to get my transmission serviced and, honestly would have spent the money needed to fix it. After speaking with Adam he explained that I had a warranty on it and to take it to Nissan instead of just taking my money. Thanks guys.

Call us for service: 805-487-8559

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